Privacy policy

This policy explains what personal data OpenDoors collects, why, and the choices you have. We design for the UK GDPR and the EU GDPR.

What we collect

• Account: your email address and name.
• Profile: what you tell us or upload, such as your CV, education, experience, nationality, country of residence, interests and goals.
• Activity: opportunities you save, follow, compare, dismiss or apply to, and your application checklists, notes, drafts and documents.
• Billing: if you subscribe to Plus, Stripe processes your payment. We receive your subscription status, plan, renewal date and billing country, but never your full card number.
• Technical: basic logs needed to run and secure the site, such as IP address and browser type.

We do not ask for sensitive characteristics such as race, religion, health or sexual orientation. Please do not include them in what you upload.

How we use it

To match you with opportunities and check eligibility, to send the briefings and reminders you choose, to provide writing help when you ask for it, to take payment for Plus, and to keep the service secure. Our legal bases are performing our contract with you, your consent for optional emails, and our legitimate interest in running and improving a secure service.

Who processes it for us

• Netlify: hosting, database and file storage.
• Resend: sending email.
• Stripe: payments and billing.
• Anthropic: language models for reading CVs and writing help. Content you send is used to produce the response, not to train models.

Some of these providers process data outside the UK and EU under standard contractual clauses or equivalent safeguards. We do not sell your data, share it with programmes, or use it for advertising.

How long we keep it

For as long as your account is open. When you delete your account, your profile, activity and documents are deleted straight away. Payment records are kept by Stripe as tax and accounting law requires.

Your rights

You can see, correct, download or delete your data from Settings at any time. You can also ask us to restrict or stop processing, or complain to your data protection authority (in the UK, the ICO). Email hello@opendoors.to for anything you cannot do yourself.

Cookies

We use cookies to keep you signed in and secure, and one first-party cookie that remembers which link or invite brought you to OpenDoors, for 30 days. No advertising or third-party tracking cookies.

To improve the site we record anonymous usage: which pages are viewed, how long and how far down, and which links and buttons are used. This uses a random id kept only in your browser tab for that visit, is not linked to your name or email, and is never sold or shared.

If you subscribe to the weekly briefing, we keep your email address and the date you subscribed, and use it only to send the briefing. Every email has a one-click unsubscribe link.

Changes

If we change this policy in a way that matters, we will email you. See also our terms of service.