Terms of service

These terms apply when you use opendoors.to (“OpenDoors”, “we”, “us”). By creating an account or using the site you agree to them. If you do not agree, please do not use OpenDoors.

1. What OpenDoors is

OpenDoors helps you find fellowships, scholarships, grants, accelerators, awards and similar opportunities, check whether you are likely to be eligible, and prepare and track your applications.

We are not the organiser of any opportunity we list. Each programme sets its own rules, deadlines and selection decisions. We gather listings from official sources and check them, but details can change or be wrong. Always confirm the deadline and requirements on the official page before you apply. Eligibility checks and match scores are guidance based on what you tell us; they are not a decision or a promise of success.

2. Your account

You sign in with a link sent to your email address. Keep access to that inbox secure, because anyone who can read it can sign in as you. You must be at least 16 to create an account, and the information you give us should be accurate. One person per account.

3. Your content

Your profile, CV, documents and drafts stay yours. You give us permission to store and process them only to run the service for you: matching, eligibility checks, reminders, briefings and writing help. We do not sell your data or show it to other users. You can download or delete everything from Settings. Our privacy policy explains how we handle personal data.

4. Writing help and AI

Some features use language models to review drafts, suggest structure and tailor CV points. Suggestions can be wrong or incomplete, so read and edit everything before you use it. You are responsible for what you submit. Some programmes restrict or prohibit AI assistance; where a listing says so we switch writing help off, but it is your responsibility to follow each programme’s rules. We never write claims about you that you have not made.

5. OpenDoors Plus

OpenDoors Free costs nothing. OpenDoors Plus is a paid subscription at the price shown on the pricing page when you subscribe, currently US$5 a month or US$40 a year. Prices include any taxes we are required to charge unless stated otherwise.

• Billing. Plus renews automatically at the end of each month or year and is charged to your saved payment method until you cancel. Payments are processed by Stripe; we do not see or store your full card details.
• Cancelling. You can cancel at any time from Settings. Plus stays active until the end of the period you have paid for and does not renew after that.
• Refunds. If you are not happy, email us within 14 days of your first payment for a full refund. After that, payments for the current period are not refunded, except where the law requires it or a service failure on our side prevented you from using Plus.
• Failed payments. If a renewal payment fails, we will ask you to update your card. If it is not resolved, your account returns to the free plan. Nothing you have saved is deleted.
• Price changes. We will email you at least 30 days before a price change affects your subscription, so you can cancel first if you wish.

6. Acceptable use

Please do not misuse OpenDoors. That includes scraping or copying the site in bulk, trying to break or overload it, getting around plan limits, using someone else’s account, or uploading anything unlawful or that you do not have the right to share.

7. Listings and links

Listings are written in our own words and link to the official source. Organisation names and logos belong to their owners and are shown only to identify the programme; their use does not mean the organisation endorses OpenDoors. If you represent a programme and want a listing corrected or removed, email us.

8. Availability and changes

We work to keep OpenDoors available and accurate, but we cannot promise it will always be uninterrupted or error-free. We may change or remove features. If we make a change that reduces what Plus includes, you can cancel and receive a pro-rata refund for the unused part of your period.

9. Responsibility

OpenDoors is provided as is. To the extent the law allows, we are not responsible for missed deadlines, unsuccessful applications, or decisions made by any programme, and our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that cannot be excluded.

10. Ending your account

You can delete your account at any time from Settings; any Plus subscription is cancelled at the same time. We may suspend or close an account that breaks these terms, and will tell you why unless the law prevents it.

11. Changes to these terms

We may update these terms. If a change is significant we will email you before it takes effect. The date at the top shows the latest version.

12. Contact

Questions, refunds or listing corrections: hello@opendoors.to.